Resource Navigator

Company: BrightSpring Health Services
Location: Elk River
Posted on: February 16, 2026

Job Description:

Job Description Job Description Overview The Resource Navigator works as part of an intensive residential treatment team that provides care, treatment and rehabilitation for persons served who are experiencing significant mental health/psychiatric symptoms; who are demonstrating significant functional impairments; and who may have co-occurring disorders. Responsibilities Crisis Assessment and medical/behavioral emergency. Assists persons served in obtaining all financial, medical and community benefits for which they are eligible. Maintains current directory of a variety of community resources. Assists in discharge planning and care coordination process of the person served. Assists Clinical Director in obtaining prior authorizations from insurance companies. Collects rent from persons served or rep payee at the beginning of each month. Manages client invoices for Room and Board. Maintains an updated waitlist of referrals to facility, take and return phone calls about facility’s admissions process in a timely manner. Writes Progress notes and summaries. Group and Individual Counseling services. Skills Teaching. Case Management. Household management. Implements the treatment/rehabilitative activities and strategies. Crisis Prevention. Medication Administration. Participates in weekly staff meetings. Reports significant / major incidents or accidents. Establishes high levels of mutual trust and support with others. Provides coaching/learning environment. Rewards good performance and promotes employee recognition. Provides and promotes consumer choice and facilitate independence. Promoting the operation in a positive manner to the community and outside agencies. Promotes/encourages person’s served community integration and choice making. Notifies proper authorities of circumstances or situations that present possible health hazards. Observes and implements established policies on health, safety, security, code of conduct, regulation, and company policies. Qualifications At least a bachelor’s degree in one behavioral science from an accredited college or university. Minimum of 2000 hours (post BA) of verifiable work experience providing services and support to individuals with mental illness. Or Master’s degree in one of the behavioral sciences from an accredited college or university. Case Management experience preferred. Experience in managing systems, processes, and people. Ability to communicate verbally and in writing. Operate general office equipment. Good organizational skills and attention to detail. Capable of working responsibly with highly confidential information. Must be able to work independently as well as part of a team. Dependable, accepts responsibility for attendance and punctuality. Conduct self in professional and ethical manner. Cooperates and is willing to assist others, accepts direction. Demonstrates productive individual and teamwork behaviors. Communicates in an open and honest manner. Moderate travel (25-75%)

Keywords: BrightSpring Health Services, Apple Valley , Resource Navigator, Healthcare , Elk River, Minnesota